Contact management, Customer relationship management, partner relationship management, candidate relationship management, job-seeker relationship management - there are lots of tools today to support management of relationships. However, none of them appear to do what I am finding I need to do.
What I want to do is to manage my personal network as a relationship management activity. There are pieces of this network in many places and meta-data in many places. This includes my Outlook addressbook(s), my LinkedIn network, my Plaxo view of the data and meta data. Until recently it also included my JibberJobber database. I envision a desktop tool that integrates with my email tool, my LinkedIn network, other peoples personal network management tools (e.g. through Plaxo), my Skype directory, my VOIP directory (Broadvoice). It would contain meta-data that includes all the personal details that Outlook can contain with information about how the people are related to me and to each other. It would also help me track what I promised to each of these contacts, what each promised me, reminders to do these things and reminders to stay in contact. It would be especially cool if it could help me by suggesting what I should communicate to them based on events in my life, who they are, and my relationship to them.
I can see that there are great improvements in each of the niche relationship management tools. What I am looking for is a tool that is based on the recognition that I really only have one network with many dimensions rather than many focused networks.
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