Entropy exists

Managing IT is always a balancing act. Regardless of the industry or the IT budget, there will never be enough time and money to keep IT as well ordered as you would like. This is because the reason d'etre for IT is to create change to enable the business/organization. Change is naturally destabilizing. The approach to counterbalance this destabilization is to define good process and ensure that the process is appropriately resourced with either talented people or enabling IT or both. In a free market economy, business is always motivated to "optimize" the investment in IT toward improving ROI ande ROA. Managing IT is about finding the best possible balance between maximum ROI/ROA and minimizing the risk from change. This is often made more difficult by the limited understanding that business leaders have in what it takes to minimize risk. Since it will never be possible or reasonable to eliminate risk, the goal of IT management is to live with entropy as best as possible.